Preparing Before Fixing the Error
Before attempting any fixes, it’s important to prepare properly to avoid further issues.
Backup your website completely, including files and the database. This ensures you can restore your site if something goes wrong during troubleshooting.
Enable WordPress debugging mode by editing the wp-config.php file. This allows WordPress to display or log detailed error messages, helping you identify the root cause.
Access error logs through your hosting control panel or cPanel. These logs can provide specific information about what triggered the 500 error.
Set up FTP or File Manager access to your website. This gives you the ability to edit files, deactivate plugins, or replace core files if necessary.
Step-by-Step Fix Methods
Deactivate all plugins and reactivate one by one. Plugin conflicts are a common cause. Deactivating all plugins and reactivating them individually helps pinpoint the problematic plugin.
Switch to a default WordPress theme such as Twenty Twenty-Five. If the error disappears, your theme is likely causing the issue.
Repair or reset the .htaccess file. Rename the existing .htaccess file and create a new one by saving permalinks in the WordPress dashboard.
Increase PHP memory limit by editing wp-config.php or php.ini. This resolves issues caused by memory exhaustion.
Re-upload core WordPress files. Download a fresh copy from WordPress.org and replace your site’s core files (excluding wp-content and wp-config.php).
Check file permissions. Ensure proper permissions are set (usually 644 for files and 755 for folders) to avoid server restrictions.
Contact your hosting provider if the issue persists. They can check server logs, configuration, and other factors beyond WordPress that may cause the error.